Bizden Haberler

Büka Teknoloji Hizmet Yönetimi Projesi
To ease the customer management system Büka Teknoloji implemented incident, problem and request management processes fed by the configuration management process containing all the IT assets of the company. The work flow and approval mechanism needs which emerged following the implemented above process were addressed within the same integrated structure. Hence the companys ITIL maturity degree increased, additional projects are incorporated to the existing structure as the organization changes and new needs rise.
Telcoset Hizmet Yönetimi Projesi
To ease the customer management system Telcoset implemented incident, problem and request management processes fed by the configuration management process containing all the IT assets of the company. The work flow and approval mechanism needs which emerged following the implemented above process were addressed within the same integrated structure. Hence the companys ITIL maturity degree increased, additional projects are incorporated to the existing structure as the organization changes and new needs rise.
Datamarket Saha Hizmetleri Yönetimi
To ease the customer management system Datamarket implemented incident, problem and request management processes fed by the configuration management process containing all the IT assets of the company.
BNT Pro Hizmet Yönetimi Projesi
The CRM System implemented in BNTPro enabled the sales and marketing processes to be measurable and reportable. Smart and visual reports enabled the quick convergence of data to knowledge, accelerating the decision making processes.